Operational Excellence

 

Operational excellence is a mindset that drives organizations to consistently deliver high-quality products or services, meet customer expectations, and operate efficiently while adapting to changing conditions. This approach fosters a culture of continuous improvement and sustainable growth.

Operational Excellence

Your secret weapon for agility and responsiveness. Is your organization stuck in a cycle of outdated performance management? Struggling to keep up with changing market demands and lacking the agility to seize opportunities? Matrix+ Performance Management is your secret recipe for unlocking responsiveness, efficiency, and a competitive edge!

Use Cases

Service Portfolio Management

Is Your Customer Journey On Key? Inconsistencies frustrate customers. Matrix+ ensures a smooth, harmonious experience.

Partnership Management

Forge stronger partnerships with Matrix+! Manage agreements, track performance, ensuring compliance with this comprehensive toolbox.

Business Process Management

Boost performance with Matrix+ Process Management! Cut inefficiencies and bottlenecks with ease.

Features

  • Beyond Performance Management: It’s a game-changer for managing the entire performance lifecycle, ensuring efficiency and effectiveness.
  • Competitive Edge: Empower your team with unparalleled analytics to identify risks, seize opportunities, and transform insights into action.
  • Comprehensive Toolkit: Gain everything you need for effective governance of strategy, execution, rules, and controls.
  • Holistic View: Unify your data for a comprehensive understanding of performance, with the ability to drill down for deeper analysis.
  • Operational Excellence: Align your performance measures with your strategy and operating model for a truly integrated approach.
  • Full-Cycle Management: Define every aspect of performance measures, from thresholds and formulas to data sources and reporting periods.
  • Actionable Insights: Create intuitive dashboards with drag-and-drop functionality or generate insightful reports (scheduled or on-demand) to keep everyone informed.
  • Track & Analyze: Define and track key metrics related to efficiency, cost reduction, adherence, and effectiveness. Perform impact analysis to understand the true value of your initiative.
  • Automated Workflows & Integration: Streamline processes with workflows that reflect your existing approach. Collaboratively create, review, approve, and archive KPIs and OKRs. Easily integrate with other systems for a seamless data ecosystem.

Proven AI adoption

Metrix+ enables users to build and publish visual, interactive and relational dashboards to display performance perspectives according to audience interests. Metrix+ enables you to visualise organisational context in hierarchical view, providing the audiences more insight about cascaded and aggregated performance data and to study the impact of low-level organisational context to the top-level.

Scale your output

We have designed over 7,000+ processes for companies, to help with well-defined strategic management practices

Userbase

230K

Users live on system

Services

130K

Total Services Management & Monitored

A strategic approach encourages innovation as teams are better able to identify and pursue new opportunities aligned with strategic goals.

Journeys

275k

Customer Journeys Created

KPIs

159K KPIs

Designed, Implemented and Managed

Key Capabilities

Dashboards & Reports

Experience intuitive dashboarding capabilities with easy drag-and-drop features to visualize data and gain a holistic overview of your organisation’s strategy status. Generate comprehensive reports in various popular formats, including Word, Excel, PowerPoint, and PDF. Seamlessly incorporate data visualizations directly from the system.

Dashboards & Reports

Experience intuitive dashboarding capabilities with easy drag-and-drop features to visualize data and gain a holistic overview of your organisation’s strategy status. Generate comprehensive reports in various popular formats, including Word, Excel, PowerPoint, and PDF. Seamlessly incorporate data visualizations directly from the system.

Dashboards & Reports

Experience intuitive dashboarding capabilities with easy drag-and-drop features to visualize data and gain a holistic overview of your organisation’s strategy status. Generate comprehensive reports in various popular formats, including Word, Excel, PowerPoint, and PDF. Seamlessly incorporate data visualizations directly from the system.

Dashboards & Reports

Experience intuitive dashboarding capabilities with easy drag-and-drop features to visualize data and gain a holistic overview of your organisation’s strategy status. Generate comprehensive reports in various popular formats, including Word, Excel, PowerPoint, and PDF. Seamlessly incorporate data visualizations directly from the system.

Ready to Transform Your Strategy and Performance Management?